How to Download Your Files

After you complete your purchase, your digital files are typically delivered right away in two places:

Where to Find Your Download

1. On your order confirmation page
After checkout, you may see a download button on the confirmation page for your digital purchase. Click the button to save your file to your device.

2. In your email inbox
You should also receive an email with access to your digital files. Open that email and use the download link or button provided.

Important Notes

  • Please save your files to your computer, phone, or tablet after downloading.
  • Download availability may be limited, so we recommend saving your files as soon as possible after purchase. EDP supports download limits, and some files may also include security features such as PDF stamping.
  • If you purchased more than one digital item, your email or confirmation page may include multiple download links or buttons.

If You Do Not See Your Download Email

Please check:

  • your spam or junk folder
  • your promotions or updates tab
  • that the email address entered at checkout was correct

Sometimes email delivery can take a few minutes depending on your provider.

How to Download on a Computer

  1. Complete your purchase.
  2. Open the download link from the confirmation page or email.
  3. Click the download button.
  4. Save the file to a location you can easily find, such as your Downloads folder or Desktop.
  5. Open the file using the appropriate app on your device.

How to Download on a Phone or Tablet

  1. Open the download link from your order confirmation page or email.
  2. Tap the download button.
  3. Your device may open the file immediately or save it to your Files or Downloads area.
  4. If needed, use a PDF reader, ebook app, or media player on your device to open the file.

Apple Devices

Apple devices sometimes handle downloads differently than computers. If your file does not appear to open right away:

  • check the Files app
  • look in your Downloads folder
  • make sure you have an app installed that can open the file type you purchased

Common File Types

PDF files
PDFs usually open in your browser, Files app, or a PDF reader.

MP3 audio files
MP3 files may open in your device’s default media player or download to your Files app first.

ZIP files
ZIP files may need to be extracted before you can use the contents.

Need Help?

If you cannot find your download, please contact us and include:

  • the name used on the order
  • the email address used at checkout
  • your order number, if available

We’ll help you locate your purchase.